• Senior Business Analyst for Institutional Advancement

    Job Locations US-MI-Hillsdale
    Posted Date 8 months ago(1/18/2019 2:12 PM)
    ID
    2019-1143
    # of Openings
    1
    Department
    ITS
  • Overview

    Hillsdale College is continuously exploring innovative ways of employing technology in support of its mission to provide a world-class liberal arts education. We have a unique opportunity for an intelligent and talented Business Analyst who has an excellent abilities to analyze business processes, opportunities, and work collaboratively with customers and technologists to design and implement technology solutions. The ideal candidate will have experience in data analysis processes, systems, and methodologies. Good candidates will also have experience working with senior level executives to strategically guide technology adoption, implementation, and optimization to improve business processes. Experience supporting fundraising or direct sales operations is highly desirable.

     

    The Business Analyst to Institutional Advancement will act as liaison between Information Technology Services and Institutional Advancement. The Business Analyst will work in both a strategic and a technical capacity  with Institutional Advancement to optimize its use of available technology in its fundraising efforts. The Business Analyst should have strong business acumen and ample experience in both planning and implementing enterprise level technology, especially CRM, ERP, or similar systems.

    Responsibilities

    Essential Job Functions:

     

    1. Work as a member of the Information Technology team in a focused capacity with the Institutional Advancement team (i.e., fundraising & donor development) to collaborate with management and staff to help guide strategic planning and use of technology to maximize efficiency in fundraising operations.
    2. Plan and design business intelligence dashboards together with Institutional Advancement leaders and the I.T. business intelligence team.
    3. Collaborate closely with the CRM administration team and I.T. business intelligence team to optimize CRM operations to most efficiently support I.A. operations
    4. Design and implement training programs for I.A. staff for efficient onboarding of new employees and accelerated adoption of new technology.
    5. Develop processes for defining and managing standard operating procedures for technology usage within the department.
    6. Effectively define and manage budgets, timelines, and resource coordination for technology-related projects within the I.A. department.
    7. Working together with other departments and teams on strategic objectives as necessary and applicable.
    8. Maintain confidentiality in all information.
    9. Assist in after-hour activities as needed.
    10. Perform additional duties as the Information Systems Manager may assign.
    11. Maintain an acceptable attendance record, be punctual and meet deadlines.
    12. Seek training to enhance and/or learn new skills.

    Qualifications

     

    A successful Business Analyst will also:

    1. Maintain confidentiality in all information
    2. Assist in after-hour activities as needed
    3. Perform additional duties as the Information Systems Manager may assign
    4. Maintain an acceptable attendance record, be punctual and meet deadlines
    5. Seek training to enhance and/or learn new skills
    6. Strong management skills
    7. Strong written and verbal skills

     

    You must possess the knowledge, skill, and abilities or be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation using some other combination of skills and abilities.

     

    Personal Characteristics:

    The Information Technology Services Department interacts with all College students, faculty, and staff. You will succeed in this role only if you find personal satisfaction in helping other people achieve their goals. You should have strong business acumen and be able to effectively communicate technological solutions in ways that non-technical customers can easily understand. A clean and neat appearance and a pleasant relationship that is supportive of the College mission are essential.

    Education and Experience:

    Requires a Bachelors of Arts or Science degree with at least seven years experience information technology, with demonstrated success in both technical and managerial roles. In lieu of a degree, an equivalent combination of education and experience sufficient to demonstrate the ability to perform the job may be acceptable.

     


    Working at Hillsdale College


    Hillsdale College provides an exceptionally unique culture and work environment where all successful team members believe in the College’s mission and support one another in extraordinary ways to ensure that the College is successful. In addition to generous retirement, health, dental, and vacation benefits, you and your family will be able to enjoy participating in the numerous learning events that occur on campus throughout the year, most of which have little or no cost. You and your family will also be able to use the athletic facilities, join and use the Halter Shooting Sports Center, make use of the facilities at Hayden Park for hiking, mountain biking, disc golf, and other activities.


    As a Hillsdale College employee in this role, you will be eligible to take advantage of certain educational benefits for your children who may be accepted to Hillsdale College, or even those who choose to attend other colleges that participate in our Tuition Exchange Program. For families with school-age children, Hillsdale Academy is a world-class K-12 school located on the Hillsdale College campus.


    You can also take advantage of discounted costs for use of certain College facilities, such as Rockwell Lake Lodge in beautiful northern Michigan. You can also enjoy delicious, low cost on-site dining with your colleagues and students at our Hillsdale campus for breakfast, lunch, and even dinner.


    Becoming a part of the Hillsdale College team provides far more than just a job. You will become an integral part of the most unique and successful college that is educating the brightest minds in America.

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